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Catch Them Doing Something Right

Art Fettig's Monday Morning Memo
April 20 , 2009
800-441-7676 or 919-732-6994 

In This Issue
o Catch Them Doing Something Right.
o Say Something Good
o Visit Our Website
o Points To Ponder
o A Little Humor
o Quote of the Week
o To Subscribe

There is nothing new about positive reinforcement...

Catch Them Doing Something Right
In 1988 I had the honor of being the Early Morning Speaker at the National Safety Congress at McCormick Place in Chicago.  One of the points I tried to make was that the best way to get people working safely is to catch them working safely and compliment them on it.  Throughout the twentieth century we did just the opposite.  We were busy passing out a book full of safety rules and then spent our time looking for violations.  When we discovered somebody doing something unsafe or wrong we pounced upon them with a lecture on safety just as if we had discovered a treasure. Sometimes we had a hearing and disciplined them. I first discovered the value of this idea when I wrote a series of children's books on positive living.  I challenged each teacher to take a list of all their students and set out to somehow catch each of them something right and then commenting favorably to them about it. If this is done with bystanders present all the better.  I've had teachers call me with reports about how it took them weeks to find some students doing just one thing right but when they discovered it and they commented upon it then almost immediately they found that same student doing another good thing and another and another. I have had some teachers so thrilled with this discovery that they would be in tears with joy. There is nothing new about positive reinforcement but have you tried it with the people you deal with every day?  Why not give it a shot? I met with a safety person in a rather small manufacturing plant last week and he told me that they had just gone one year without an injury for the first time in their plant's history and he said that if he had to give credit to one practice for this breakthrough he would say that it was the positive reinforcement that he offered each worker in regard to safety. 

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Say Something Good
At this same small manufacturing plant I visited the other day here in North Carolina and learned that top management had just announced a temporary pay cut of from 5 to 15% for all employees, including themselves, due to the recession and a slowdown of orders.  I asked one of the workers how he felt about the cut.  "Oh, I can live with it just fine when I realize that it means that none of us will be laid off or lose our jobs." As I talked with others at other organizations I learned that one is taking one day a month off without pay; another is voluntarily working a four day week--giving up a day's pay; and another who was working long hours plus overtime shifts in addition to that was down to a more reasonable schedule.  None of them seemed to be complaining because they all seemed to be willing to make some sacrifice to share with their fellow employees and enable them to all to remain in the active work force. Sometimes bad times bring out the best in people.  May God bless America and soon get our economy back on track.  Please God, bless America and keep our troops from harm. 

Visit Our Website
I've been thriving since 1972 using my creativity and my speaking skills. I learned to use my creative imagination and then to implement my unique ideas creating my own corporation.  My book new E-book titled Beyond Duh-Creativity in Action  is now available at our website It might be just what you need to get started in a new era of your working life.

Check out our website at  Learn about our sensational new 101 Kit that allows you to save thousands on speaker and travel fees and implement our fantastic employee positive interaction 101 program yourself.  It is an instant behavior modification commitment program that gets everyone in your organization involved in safety. Remember, you have a ten day money back guarantee too.  Act now.  Go directly to And get your safety program cranked up to a whole new level of performance. If you have questions just call me at 800 441 7676 or e-mail me at  

Points To Ponder
The worst loneliness is not to be comfortable with yourself. Mark Twain

A Little Humor
Piracy involving US Ships has reached such a high level that the US Government is about to offer pirates clemency and top jobs on Wall Street.

Quote of the Week
He conquers who endures. Persius

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