When employees feel abused, mistreated or unappreciated by their boss, they either look for a job somewhere else or they retaliate by cutting back on their productivity. Researchers have estimated that the cost of employee turnover alone in America to be $1.7 trillion annually. Then, if you factor in the other things employees are motivated to do when they feel their boss is not treating them right such as taking more sick days, missing work more often, stealing from the company, doing as little work as possible and a poorer quality of work, convincing other employees not to work as hard and refusing to share their ideas on how to improve products and services, we’re probably looking at a four to five trillion dollar price tag for this Bad Boss behavior. This is huge especially give that the size of the entire American economy is only $14 trillion. Just think of the shot in the arm it would be to our economy if American business could recover a sizable chunk of this amount.
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Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied. They’re constantly making innovative changes to products, services and customer experiences while providing superior levels of customer service which results in loyal customers. This means higher levels of repeat and referral business which, in turn, translates into significant increases in market share. In addition, absenteeism and turnover rates for these fully engaged employees are far below industry averages because they absolutely love what they do. This book presents a new management model that guarantees an employee engagement level of 100%. If you implement this model in your organization, every one of your employees will become engaged with their work; all working at their full potential. Think of what it would mean to the success of your business or organization if you could get all of your employees engaged with their work.