Now Available from Amazon.com for $15.99 There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going nowhere as a … [Read more...] about Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]
Reck, Ross; Dr.
Ross Reck: Avoid Saying The Wrong Thing At The Tempting Moment
Ross Reck writes: Part of our interpersonal success is tied to saying the right thing at the right time. But an even larger part of that success is tied to our being able to avoid saying the wrong thing at the tempting moment. There are times when we so want to tell somebody off or give them a piece of our mind because, at the time, it would make us feel so good. In reality, … [Read more...] about Ross Reck: Avoid Saying The Wrong Thing At The Tempting Moment
Ross Reck: Improving Your Effectiveness In Dealing With People
Make me feel important! Mary Kay Ash, the founder of Mary Kay Cosmetics, said many times, "Everyone has an invisible sign hanging around his or her neck that says, 'Make me feel important!'" What Mary Kay meant was that people have a very strong need to have their worth validated on a regular basis. She also went on to say, "Never forget this message when working with … [Read more...] about Ross Reck: Improving Your Effectiveness In Dealing With People
Ross Reck: Competition
Competition Competitive behavior--making yourself look good at the expense of those around you--is poor preparation if you expect to move up in an organization. While stealing another person's ideas or taking credit for someone else's accomplishments may seem to move you along more quickly at the lowest levels of an organization, it won't take you very far. The reason is, … [Read more...] about Ross Reck: Competition
Ross Reck: The Quickest Way To Earn Respect
Earning Respect Ross Reck, "Many people go through life thinking they’re entitled to be respected by those around them and then they whine when they don’t receive it. What these people fail to understand is that respect is not something you’re entitled to, it’s something that must be earned through action. And the quickest way to earn it is to go the extra mile when people … [Read more...] about Ross Reck: The Quickest Way To Earn Respect