Being Nice!
A number of years ago, a group of researchers studied 16,000 corporate executives. They found that the “high achievers” in the group tended to be every bit as concerned with people as they were with profits. The “medium achievers” were concerned only with performance numbers, while the “low achievers” were obsessed with their own survival.
The high achievers listened to their subordinates and often asked for their advice. The medium achievers listened only to their superiors, while the low achievers avoided communication as much as possible. Bottom line: being a nice approachable person who listens goes hand in hand with being a highly successful manager–and it always has! – Ross Reck [1]
References:
- 100% Employee Engagement Guaranteed! Newly Revised [Kindle & Paperback Editions]
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Kindle and Paperback Editions available from Amazon.com Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied. They’re constantly making innovative changes to products, services and customer experiences while providing superior levels of customer service which results in loyal customers. This means higher levels of repeat and referral business which, in turn, translates into significant increases in market share. In addition, absenteeism and turnover rates for these fully engaged employees are far below industry averages because they absolutely love what they do. This book presents a new management model that guarantees an employee engagement level of 100%. If you implement this model in your organization, every one of your employees will become engaged with their work; all working at their full potential. Think of what it would mean to the success of your business or organization if you could get all of your employees engaged with their work.
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Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]
The Big Cheat by David Cay Johnston
The Electoral College 4 Dummmies: Would it be better to simply count the popular vote? by Brian W. Kelly
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